Privacy policy
This Privacy Policy outlines:
- The types of personal information we collect
- Your rights regarding your personal information, including:
- How to request changes to the information we collect
- How we handle "Do Not Track" requests
- How we use your personal information
- Whether any collected data is accessible to third parties (sharing your personal information)
- The effective date of this Privacy Policy
- How users will be notified of changes to the Privacy Policy
In summary, this Privacy Policy details how your personal data is collected, used, and shared when you visit or make a purchase from www.capsulelaces.com (the "Site"), which is operated by ANELIV CONSULTING S.L.U.(hereafter referred to as "Capsule Laces").
WHAT PERSONAL INFORMATION DO WE COLLECT?
The personal information we collect may include:
- ORDER INFORMATION
- DEVICE INFORMATION
ORDER INFORMATION
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- First and last name
- Email address
- Shipping address
- Phone number (optional)
- Company name (optional)
- Billing address
- Payment information (credit card numbers)
Please note that by placing an order, you can request the Site to save this information for future use. When you place your next order, you won't need to provide this personal information again. This is done using cookies, so if you clear your cookies history, the Site will not remember this information, and you will need to provide it again when placing an order.
DEVICE INFORMATION
Additionally, when you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also gather information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”We collect Device Information using the following technologies:
- Cookies: These are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org and our Cookies Policy.
- Log files: These track actions occurring on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web beacons, tags, and pixels: These are electronic files used to record information about how you browse the Site.
WHAT RIGHTS YOU HAVE REGARDING YOUR PERSONAL INFORMATION
You have the following rights regarding your personal information:
- The right to know what personal information is being collected about you
- The right to know whether your personal information is being sold or disclosed, and to whom
- The right to request the deletion of your personal information
- The right to opt out of the sale of your personal information
- The right to access your personal information
- The right to receive equal services and prices, even if you choose to exercise your privacy rights as defined in this Policy
DISCLOSURE
If you would like to know what personal information is being collected about you and whether your personal information is being sold or disclosed, and if the information in this Privacy Policy is not sufficient, you can request this information by emailing us at support@capsulelaces.com.
Please note that we may limit the number of such inquiries (e.g., two per year) or the time period to which the inquiry relates (e.g., 12 months prior to the inquiry). Additionally, we may deny a response to such inquiries if we determine that you are abusing your right to information and not using it for legitimate purposes.
DELETION
You have the right to request the deletion of personal information about you that has been collected by the Site. You can do this by sending an email to support@capsulelaces.com. However, we may deny your request based on reasons provided by law, including the following:
- If your personal information is necessary to complete a transaction or agreement with you (such as for shipping, payment processing, handling complaints, or processing refunds).
- If we are unable to verify your request.
- To complete a transaction, provide a reasonably anticipated product or service, or for certain warranty and product recall purposes.
- For specific business security practices.
- For certain internal uses that align with reasonable consumer expectations or the context in which the information was provided.
- To comply with legal obligations, exercise legal claims or rights, or defend against legal claims.
RIGHT TO SAY NO (DO NOT SELL MY PERSONAL INFORMATION)
You have the right to request that we do not sell or share your personal information (for example, with advertising or mailing companies). To make this request, please select the "Do Not Sell My Personal Information" option available on the Website.
DO NOT TRACK
Please note that we do not change our data collection and use practices when we receive a Do Not Track signal from your browser.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information we collect primarily to fulfill any orders placed through the Site. This includes processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:
- Communicate with you
- Screen our orders for potential risks or fraud
- Provide you with information or advertising related to our products or services, in line with your preferences
We use the Device Information we collect to help us identify potential risks and fraud (particularly your IP address) and, more generally, to improve and optimize our Site. This includes generating analytics about how our customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns.
We also use the information from our Site to structure re-targeting through Facebook ads and Google ads.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us utilize it as described above. For instance, we use Shopify to power our online store; you can learn more about how Shopify handles your Personal Information here: Shopify Privacy Policy. We also utilize Google Analytics to better understand how our customers engage with the Site—more information on how Google manages your Personal Information can be found here: Google Privacy Policy. You can opt out of Google Analytics here: Google Analytics Opt-Out.Additionally, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information, or to protect our rights.
BEHAVIORAL ADVERTISING
As mentioned above, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more insights into how targeted advertising functions, you can visit the Network Advertising Initiative’s educational page at NAI Understanding Online Advertising.You can opt out of targeted advertising using the links below:
- Facebook: Facebook Ad Settings
- Google: Google Ads Settings
- Bing: Bing Personalized Ads
Furthermore, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: DAA Opt-Out Portal.
DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
HOW USERS WILL BE NOTIFIED OF CHANGES TO THE PRIVACY POLICY
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
You can review the most current version of the Privacy Policy at any time at this page.. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Privacy Policy constitutes acceptance of those changes
If you are on our mailing list (newsletter) and the change of Privacy Policy affects your rights or obligations, we notify you by e-mail using for newsletter on the change of Privacy Policy, giving you a link to the updated version. If you accept changes, you do not have to do anything, if you do not accept changes, please unsubscribe from the mailing list immediately after notification on changes.
ADDITIONAL CLAUSES
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.
California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) regarding your personal information. This section outlines your rights and how to exercise them.
Your Rights Under the CCPA:
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you in the past 12 months.
- Right to Delete: You have the right to request the deletion of your personal information that we have collected, subject to certain exceptions.
- Right to Opt-Out: You have the right to opt-out of the sale of your personal information to third parties. We do not sell your personal information.
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights under the CCPA.
How to Exercise Your Rights:
To exercise your rights, you may submit a request by contacting us at support@capsulelaces.com. Please include sufficient information that allows us to verify your identity and understand your request. We may require you to provide additional information to process your request.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to comply with applicable laws and regulations. Any changes will be posted on this page, and we encourage you to review this section periodically.
Contact Us:
If you have any questions about this Privacy Policy or our privacy practices, please contact us at support@capsulelaces.com.
COOKIES POLICY ON THE WEBSITE
www.capsulelaces.com (the "Website"), administered by Aneliv Consulting S.L.U., Calle Buenos Aires 3, 35002 Las Palmas de G.C. / Spain (hereinafter referred to as "Capsule Laces").
On the Website, we, like other operators, use so-called cookies, which are small text files stored on a computer, mobile phone, tablet, or other user devices. These can be read by our system and by other entities whose services we utilize (e.g., Google).
Cookies serve various functions on the website, most of which are beneficial. We aim to describe these functions below (if you need more information, please contact us).
Security: Cookies are used to authenticate users and prevent unauthorized access to the client panel, protecting personal data from unauthorized access.
Website Efficiency: Cookies help ensure the website operates smoothly and efficiently, allowing features to be used by remembering settings between visits. This enables easier navigation across the website and its subpages.
Session State: Cookies often contain information about how visitors interact with the website, such as the most frequently viewed pages. They also help identify errors on certain subpages. Cookies that save the "session state" improve services and enhance browsing comfort.
Maintaining Session Status: When a client logs into their panel, cookies help maintain the session. This means you won't need to re-enter your login credentials when navigating to another subpage, enhancing the user experience.
Creating Statistics: Cookies help us understand visitor engagement with the web pages (e.g., how many users access the site, how long they stay, which content attracts the most interest, etc.). This information allows us to improve the website and tailor it to user preferences. To track user activity and create statistics, we use Google tools, such as Google Analytics. Some cookies mentioned above may also be used to display the most relevant content in Google services (e.g., in Google search) and across the internet.
Social Features: Our website includes a Facebook pixel that allows users to like our Facebook page while browsing the site. To enable this functionality, we need to use cookies provided by Facebook.
Your internet browser typically allows cookies to be stored on user devices by default, which is why we request your consent to use cookies. However, if you prefer not to use cookies while browsing the website, you can change your browser settings to block cookies or receive notifications when cookies are placed on your device. These settings can be adjusted at any time.
While we respect the autonomy of all users visiting the website, we must inform you that disabling or limiting cookie usage may lead to significant difficulties, such as needing to log in on each subpage, longer loading times, limited functionality, and restrictions on liking our Facebook page, among other issues.
CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@capsulelaces.com.